We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.

We’re available to support you via: 

• Email: service@jovsdiary.com
• Phone: +1 720 742 8804
• Company: Hongkong Xuyuan Trading Limited
• We strive to answer your questions within.：24 hours

Customer service chat hours: 

• Monday - Friday :  9am - 5pm CET

Please kindly note:
During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.